PRIVACY POLICY
Last updated November 01, 2024
This Privacy Notice for Sailorfy Pvt Ltd (doing business as Sailorfy) ('we', 'us', or 'our'), describes how and whywe might access, collect, store, use, and/or share ('process') your personal information when you use our services
('Services'), including when you:
Download and use our mobile application (Sailorfy), or any other application of ours that links to this Privacy Notice
Use Sailorfy. Sailorfy is the community platform for seafarers globally. Sailorfy empowers seafarers by simplifying
complex documentation, providing seamless digital identities, managing verifications and offering various services such
as expert financial advice - all in one platform
Engage with us in other related ways, including any sales, marketing, or events
Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are
responsible for making decisions about how your personal information is processed. If you do not agree with our policies and
practices, please do not use our Services. If you still have any questions or concerns, please contact us at contactus@sailorfy.com
SUMMARY OF KEY POINTS
This summary provides key points from our Privacy Notice, but you can find out more details about any of these
topics by clicking the link following each key point or by using our table of contents below to find the section you
are looking for.
What personal information do we process? When you visit, use, or navigate our Services, we may process
personal information depending on how you interact with us and the Services, the choices you make, and the products and
features you use. Learn more about personal information you disclose to us.
Do we process any sensitive personal information? Some of the information may be considered 'special' or
'sensitive' in certain jurisdictions, for example your racial or ethnic origins, sexual orientation, and religious beliefs. We may
process sensitive personal information when necessary with your consent or as otherwise permitted by applicable law. Learn
more about sensitive information we process.
Do we collect any information from third parties? We do not collect any information from third parties.
How do we process your information? We process your information to provide, improve, and administer our
Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your
information for other purposes with your consent. We process your information only when we have a valid legal reason to do
so. Learn more about how we process your information.
In what situations and with which parties do we share personal information? We may share information in
specific situations and with specific third parties. Learn more about when and with whom we share your personal information
How do we keep your information safe? We have adequate organisational and technical processes and procedures
in place to protect your personal information. However, no electronic transmission over the internet or information storage
technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other
unauthorised third parties will not be able to defeat our security and improperly collect, access, steal, or modify your
information. Learn more about how we keep your information safe
What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you
have certain rights regarding your personal information. Learn more about your privacy rights.
How do you exercise your rights? The easiest way to exercise your rights is by visiting support@sailorfy.com, or by
contacting us. We will consider and act upon any request in accordance with applicable data protection laws
Want to learn more about what we do with any information we collect? Review the Privacy Notice in full
Permissions Required
Our app requires certain permissions to function as intended:
Internet Access (android.permission.INTERNET):
This allows our app to access the internet for features such as data synchronization, API calls, and in-app updates.
External Storage Access (android.permission.WRITE_EXTERNAL_STORAGE, android.permission.READ_EXTERNAL_STORAGE, android.permission.MANAGE_EXTERNAL_STORAGE):
These permissions allow our app to store and access files on your device. This is necessary for saving app data, caching, and other storage-related features.
Fingerprint and Biometric Authentication (android.permission.USE_FINGERPRINT, android.permission.USE_BIOMETRIC):
If your device supports biometric or fingerprint authentication, these permissions enable secure login features in our app.
Network State Access (android.permission.ACCESS_NETWORK_STATE):
This permission helps us check your internet connectivity status to improve app performance and data usage efficiency.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
2. HOW DO WE PROCESS YOUR INFORMATION?
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
5. WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?
6. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
7. HOW LONG DO WE KEEP YOUR INFORMATION?
8. HOW DO WE KEEP YOUR INFORMATION SAFE?
9. DO WE COLLECT INFORMATION FROM MINORS?
10. WHAT ARE YOUR PRIVACY RIGHTS?
11. CONTROLS FOR DO-NOT-TRACK FEATURES
12. DO OTHER REGIONS HAVE SPECIFIC PRIVACY RIGHTS?
13. DO WE MAKE UPDATES TO THIS NOTICE?
14. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
15. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in
obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise
when you contact us.
Personal Information Provided by You. The personal information that we collect depends on the context of your
interactions with us and the Services, the choices you make, and the products and features you use. The personal
information we collect may include the following:
names
phone numbers
email addresses
mailing addresses
job titles
contact preferences
contact or authentication data
Sensitive Information. When necessary, with your consent or as otherwise permitted by applicable law, we process the
following categories of sensitive information:
biometric data
information revealing race or ethnic origin
social security numbers or other government identifiers
Application Data. If you use our application(s), we also may collect the following information if you choose to provide us
with access or permission:
If you wish to change our access or permissions, you may do so in your device's settings.
Mobile Device Access. We may request access or permission to certain features from your mobile device, including your mobile device's camera, contacts, sms messages, storage, and other features. If you wish to change our access
or permissions, you may do so in your device's settings.
Push Notifications. We may request to send you push notifications regarding your account or certain features of the
application(s). If you wish to opt out from receiving these types of communications, you may turn them off in your
device's settings.
This information is primarily needed to maintain the security and operation of our application(s), for troubleshooting, and for
our internal analytics and reporting purposes.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes
to such personal information.
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security
and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.
We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
To facilitate account creation and authentication and otherwise manage user accounts. We may
process your information so you can create and log in to your account, as well as keep your account in working order.
To deliver and facilitate delivery of services to the user. We may process your information to provide
you with the requested service.
To respond to user inquiries/offer support to users. We may process your information to respond to your
inquiries and solve any potential issues you might have with the requested service.
To send administrative information to you. We may process your information to send you details about our
products and services, changes to our terms and policies, and other similar information.
To fulfil and manage your orders. We may process your information to fulfil and manage your orders,
payments, returns, and exchanges made through the Services.
To enable user-to-user communications. We may process your information if you choose to use any of our
offerings that allow for communication with another user.
To request feedback. We may process your information when necessary to request feedback and to contact you
about your use of our Services.
To send you marketing and promotional communications. We may process the personal information you
send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt out of our
marketing emails at any time. For more information, see 'WHAT ARE YOUR PRIVACY RIGHTS?' below.
To deliver targeted advertising to you. We may process your information to develop and display personalised
content and advertising tailored to your interests, location, and more.
To protect our Services. We may process your information as part of our efforts to keep our Services safe and
secure, including fraud monitoring and prevention.
To identify usage trends. We may process information about how you use our Services to better understand how
they are being used so we can improve them.
To determine the effectiveness of our marketing and promotional campaigns. We may process your
information to better understand how to provide marketing and promotional campaigns that are most relevant to you.
To save or protect an individual's vital interest. We may process your information when necessary to save
or protect an individual’s vital interest, such as to prevent harm.
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?
In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e.
legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter
into or fulfil our contractual obligations, to protect your rights, or to fulfil our legitimate business interests.
The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in
order to process your personal information. As such, we may rely on the following legal bases to process your personal
information:
Consent. We may process your information if you have given us permission (i.e. consent) to use your personal
information for a specific purpose. You can withdraw your consent at any time. Learn more about withdrawing your
consent.
Performance of a Contract. We may process your personal information when we believe it is necessary to fulfil
our contractual obligations to you, including providing our Services or at your request prior to entering into a contract
with you.
Legitimate Interests. We may process your information when we believe it is reasonably necessary to achieve
our legitimate business interests and those interests do not outweigh your interests and fundamental rights and
freedoms. For example, we may process your personal information for some of the purposes described in order to:
Send users information about special offers and discounts on our products and services
Develop and display personalised and relevant advertising content for our users
Analyse how our Services are used so we can improve them to engage and retain users
Support our marketing activities
Diagnose problems and/or prevent fraudulent activities
Understand how our users use our products and services so we can improve user experience
Legal Obligations. We may process your information where we believe it is necessary for compliance with our
legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal
rights, or disclose your information as evidence in litigation in which we are involved.
Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or
the vital interests of a third party, such as situations involving potential threats to the safety of any person.
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
In Short: We may share information in specific situations described in this section and/or with the following third parties.
We may need to share your personal information in the following situations:
Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any
merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Affiliates. We may share your information with our affiliates, in which case we will require those affiliates to honour
this Privacy Notice. Affiliates include our parent company and any subsidiaries, joint venture partners, or other
companies that we control or that are under common control with us.
Business Partners. We may share your information with our business partners to offer you certain products,
services, or promotions.
Other Users. When you share personal information (for example, by posting comments, contributions, or other
content to the Services) or otherwise interact with public areas of the Services, such personal information may be
viewed by all users and may be publicly made available outside the Services in perpetuity. Similarly, other users will
be able to view descriptions of your activity, communicate with you within our Services, and view your profile.
5. WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?
In Short: We are not responsible for the safety of any information that you share with third parties that we may link to or who advertise on our Services, but are not affiliated with, our Services.
The Services may link to third-party websites, online services, or mobile applications and/or contain advertisements from
third parties that are not affiliated with us and which may link to other websites, services, or applications. Accordingly, we do
not make any guarantee regarding any such third parties, and we will not be liable for any loss or damage caused by the use
of such third-party websites, services, or applications. The inclusion of a link towards a third-party website, service, or
application does not imply an endorsement by us. We cannot guarantee the safety and privacy of data you provide to any
third-party websites. Any data collected by third parties is not covered by this Privacy Notice. We are not responsible for the
content or privacy and security practices and policies of any third parties, including other websites, services, or applications
that may be linked to or from the Services. You should review the policies of such third parties and contact them directly to
respond to your questions.
6. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
In Short: We may use cookies and other tracking technologies to collect and store your information.
We may use cookies and similar tracking technologies (like web beacons and pixels) to gather information when you interact
with our Services. Some online tracking technologies help us maintain the security of our Services and your account, prevent
crashes, fix bugs, save your preferences, and assist with basic site functions.
We also permit third parties and service providers to use online tracking technologies on our Services for analytics and
advertising, including to help manage and display advertisements, to tailor advertisements to your interests, or to send
abandoned shopping cart reminders (depending on your communication preferences). The third parties and service providers
use their technology to provide advertising about products and services tailored to your interests which may appear either on
our Services or on other websites.
Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie
Notice.
7. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfil the purposes outlined in this Privacy Notice unless
otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice,
unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No
purpose in this notice will require us keeping your personal information for longer than the period of time in which users have
an account with us.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise such information, or, if this is not possible (for example, because your personal information has been stored in backup
archives), then we will securely store your personal information and isolate it from any further processing until deletion is
possible.
8. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system of organisational and technical security measures.
We have implemented appropriate and reasonable technical and organisational security measures designed to protect the
security of any personal information we process. However, despite our safeguards and efforts to secure your information, no
electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we
cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our
security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your
personal information, transmission of personal information to and from our Services is at your own risk. You should only
access the Services within a secure environment.
9. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly collect, solicit data from, or market to children under 18 years of age, nor do we knowingly sell such
personal information. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of
such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users
less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly
delete such data from our records. If you become aware of any data we may have collected from children under age 18,
please contact us at contactus@sailorfy.com.
10. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: In some regions, such as the European Economic Area (EEA), United Kingdom (UK), and Switzerland, you have
rights that allow you greater access to and control over your personal information. You may review, change, or terminate
your account at any time, depending on your country, province, or state of residence.
In some regions (like the EEA, UK, and Switzerland), you have certain rights under applicable data protection laws. These
may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or
erasure; (iii) to restrict the processing of your personal information; (iv) if applicable, to data portability; and (v) not to be
subject to automated decision-making. In certain circumstances, you may also have the right to object to the processing of
your personal information. You can make such a request by contacting us by using the contact details provided in the section
'HOW CAN YOU CONTACT US ABOUT THIS NOTICE?' below.
We will consider and act upon any request in accordance with applicable data protection laws.
If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have
the right to complain to your Member State data protection authority or UK data protection authority.
If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.
Withdrawing your consent: If we are relying on your consent to process your personal information, you have the right
to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact
details provided in the section 'HOW CAN YOU CONTACT US ABOUT THIS NOTICE?' below or updating your preferences.
However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, will it affect the
processing of your personal information conducted in reliance on lawful processing grounds other than consent.
Opting out of marketing and promotional communications: You can unsubscribe from our marketing and
promotional communications at any time by clicking on the unsubscribe link in the emails that we send, or by contacting us
using the details provided in the section 'HOW CAN YOU CONTACT US ABOUT THIS NOTICE?' below. You will then be
removed from the marketing lists. However, we may still communicate with you — for example, to send you service-related
messages that are necessary for the administration and use of your account, to respond to service requests, or for other nonmarketing
purposes.
Account Information
If you would at any time like to review or change the information in your account or terminate your account, you can:
Log in to your account settings and update your user account.
Contact us using the contact information provided.
Upon your request to terminate your account, we will deactivate or delete your account and information from our active
databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any
investigations, enforce our legal terms and/or comply with applicable legal requirements.
Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can
usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject
cookies, this could affect certain features or services of our Services. You may also opt out of interest-based advertising by
advertisers on our Services.
If you have questions or comments about your privacy rights, you may email us at contactus@sailorfy.com.
11. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ('DNT') feature or
setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored
and collected. At this stage, no uniform technology standard for recognising and implementing DNT signals has been
finalised. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically
communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the
future, we will inform you about that practice in a revised version of this Privacy Notice.
12. DO OTHER REGIONS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: You may have additional rights based on the country you reside in.
Australia
We collect and process your personal information under the obligations and conditions set by Australia's Privacy Act 1988
(Privacy Act).
This Privacy Notice satisfies the notice requirements defined in the Privacy Act, in particular: what personal information we
collect from you, from which sources, for which purposes, and other recipients of your personal information.
If you do not wish to provide the personal information necessary to fulfil their applicable purpose, it may affect our ability to
provide our services, in particular:
offer you the products or services that you want
respond to or help with your requests
manage your account with us
confirm your identity and protect your account
At any time, you have the right to request access to or correction of your personal information. You can make such a request
by contacting us by using the contact details provided in the section 'HOW CAN YOU REVIEW, UPDATE, OR DELETE THE
DATA WE COLLECT FROM YOU?'
If you believe we are unlawfully processing your personal information, you have the right to submit a complaint about a
breach of the Australian Privacy Principles to the Office of the Australian Information Commissioner.
13. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this Privacy Notice from time to time. The updated version will be indicated by an updated 'Revised' date at
the top of this Privacy Notice. If we make material changes to this Privacy Notice, we may notify you either by prominently
posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Notice
frequently to be informed of how we are protecting your information.
14. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may email us at contactus@sailorfy.com or contact us by post at:
Sailorfy Pvt Ltd
33-A Umang
Mahanagar
Bareilly, Uttar Pradesh 243006
India
15. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
Based on the applicable laws of your country, you may have the right to request access to the personal information we
collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may
also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in
some circumstances by applicable law. To request to review, update, or delete your personal information, please visit:
support@sailorfy.com.